Refund policy

 

🔄 Hassle-Free Returns & Refund Policy

We want you to shop with confidence! If you're unsatisfied, we’ve made returns and refunds straightforward.

🔍 Quick Summary

✅ Returns accepted within 2 days (excludes final sale items). Review details below.
✅ Items must be unused, in original packaging, and include proof of purchase.
✅ Damaged or incorrect items? Report within 24 hours with photographs.
✅ Exchanges are allowed only at our discretion.
✅ Refunds are processed immediately only after return approval (may take up to 10 business days to appear).
✅ Cancellation requests before fulfillment incur a 10% processing fee (covers non-refundable transaction costs). Orders cannot be canceled after shipment.
✅ We cover return shipping costs only for damaged in transit or lost items.
✅ Preorders ship upon release if ordered with other items; they ship together.

📅 Return Timeframe

  • You have 2 days after receiving your item to request a return.
  • Final sale items (see below) cannot be returned.

📦 Return Eligibility

To qualify for a return, items must be:
✔ Unused
✔ In original packaging
✔ Include receipt or proof of purchase
✔ Clear photographs of the item received and the packing slip

🚚 We cover return shipping costs only for damaged in transit or lost items. In any other situation, you are responsible for the return shipping costs, which will be deducted from your refund. If the items get damaged during the return transit, we will deduct the appropriate charges before issuing a refund. So, as a responsible customer, it is also your responsibility to ship them back carefully.

🚀 How to Start a Return

📩 Email us at savvysupport@savvyhobbyist.com to request a return. If approved, we’ll send you a return shipping label and instructions.
🚫 Returns sent without approval will not be accepted.

⚠️ Damages & Issues

  • If your item arrives damaged, defective, or incorrect, please inspect it, take photographs within 24 hours, and contact us immediately to request a resolution.
  • We are not responsible for minor packaging imperfections (small rips, scuffs, corner dings) from the manufacturer.

🚫 Non-Returnable & Final Sale Items

These items cannot be returned or refunded:
❌ All TCG Card Products, including Booster packs and items containing booster packs (Elite Trainer Boxes, Booster Boxes, Collection Boxes, Premium Collection Boxes, Booster Sleeves, Single cards, etc.).
❌ No Shrink boxes
❌ Custom & personalized items (special orders).

🤔 Unsure about an item? Contact us before purchasing!

🔄 Exchanges

💡 No exchanges are allowed unless the item is truly defective. We check items before shipping them, and the chance of a truly defective item should be extremely low to nonexistent. We are not responsible for minor packaging imperfections (small rips, scuffs, corner dings) from the manufacturer.

💰 Refunds

🔄 Once we receive and inspect your return, refunds begin processing immediately.
💳 Depending on your bank, funds may take up to 10 business days to appear.
❓ If more than 15 business days have passed, contact savvysupport@savvyhobbyist.com

🚫 Cancellations

❗ Cancellation requests before fulfillment incur a 10% processing fee (covers non-refundable transaction costs).
🚚 Orders cannot be canceled after shipment.

💲 Pricing Policy

Prices will fluctuate due to market volatility. We cannot adjust your purchase prices because prices have increased or decreased after purchasing. Returns or Exchanges because of market price fluctuations will not be accepted.

🚀 Preorders (Presale)

📅 Preorder items ship on or after their official release date.
🚚 Delays may occur due to logistics; we’ll notify you if this happens.
⚠️ Preorder release dates may change without notice.
📦 If your order includes preorders, the entire order will be held until all items are available to be shipped together.
✅ Want preorders shipped separately? Place individual orders for each item.
❌ Preorders cannot be cancelled once the order is placed.

📞 Need Help?

Have questions about a return, refund, or preorder? Contact us at savvysupport@savvyhobbyist.com—we’re happy to assist!